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FAQs

What our guests are asking us

Muse Escapes · Peak District

Foxlow Grange: Frequently Asked Questions

Foxlow Grange is a Grade II listed luxury self-catering manor house near Buxton in the Peak District, operated under the Muse Escapes brand. It offers individually designed luxury suites that can be booked one at a time or as an exclusive whole-property hire sleeping up to 30 guests across 15 bedrooms. The property holds a Visit England 5-Star Gold rating and has featured on Channel 4's Four in a Bed.

At a glance

Location
Near Buxton, Peak District, Derbyshire
Property type
Grade II listed luxury self-catering manor house
Whole-property capacity
Sleeps up to 30 across 15 bedrooms, 14 bathrooms
Rating
Visit England 5-Star Gold
Parking
Complimentary, up to 30 vehicles, plus EV charging
Dogs
Welcome in four ground-floor suites, free for direct bookings
Wi-Fi
Complimentary high-speed Starlink
Signature features
Private hot tubs, brass baths, log fires

Parking

Is parking available at Foxlow Grange?

Yes. Foxlow Grange offers complimentary off-road parking for guests throughout their stay, with on-site space for up to 30 vehicles. All parking is free of charge, making it ideal for:

  • Couples and families
  • Group bookings
  • Retreats
  • Corporate stays
  • Exclusive use bookings

Can large groups park at Foxlow Grange?

Yes. When booking multiple apartments or the entire property, there is ample off-road parking available. With space for up to 30 vehicles, most groups can comfortably park on-site without needing additional parking arrangements.

EV charging

Does Foxlow Grange have electric vehicle charging?

Yes. Foxlow Grange has a plug-and-play EV charger available to guests, with no additional charge as it is included within your stay.

As we only have one charging space, we kindly ask that once your vehicle has finished charging you move it to one of the other parking spaces, so other guests can access the charger if required.

Dogs

Is Foxlow Grange dog friendly?

Yes. We are dog friendly in four of our ground-floor apartments:

  • Crescent Suite
  • Buxton Suite
  • Opera Suite
  • Solomon Suite

All four apartments have private enclosed gardens and private hot tubs.

How many dogs can stay?

We allow up to two dogs per apartment.

Is there a charge for dogs?

Guests booking directly with Muse Escapes can bring up to two dogs free of charge. For Airbnb and Booking.com reservations there is a charge of £30 per dog per stay.

Are there any dog rules?

Yes, we kindly ask that:

  • Dogs are neutered or spayed
  • Puppies are not permitted
  • Dogs are not left unattended in the apartment
  • Owners clean up after their dogs

Are the gardens secure?

Yes. The gardens at the Crescent Suite, Buxton Suite, Opera Suite and Solomon Suite are enclosed with approximately 6ft fencing and are designed to provide a secure outdoor space for dogs.

Do you provide anything for dogs?

Yes. At our Muse Escapes Dog Station you will find:

  • Dog towels
  • Dog treats
  • Poo bags
  • Outdoor dog wash area

There is also an outside tap available for washing muddy paws after exploring the Peak District.

Tea, coffee & welcome pack

Do you provide tea, coffee and sugar?

Yes. Direct booking guests receive a complimentary welcome pack which includes:

  • Fresh milk
  • Tea
  • Coffee
  • Sugar
  • Handmade biscuit
  • Welcome card

We also provide olive oil, balsamic vinegar, salt and pepper.

Do you have coffee machines?

No. We do not provide coffee pod machines. Instead, each apartment includes a cafetiere and locally roasted Buxton Coffee Roasters ground coffee. Full information about the coffee and local roastery can be found on the coffee container.

Internet & TV

Is Wi-Fi included?

Yes. We provide complimentary high-speed Wi-Fi throughout Foxlow Grange via Starlink internet. To connect, select the Muse Escapes Wi-Fi network, enter your email address when prompted, and you will then be connected.

Do the TVs have Netflix?

Yes. All apartments have smart internet-connected televisions, with Netflix already logged in and available free of charge during your stay. If you need assistance, our welcome guide includes a video showing how to use the television system.

Bedrooms & bedding

Do the apartments have fans?

Yes. During warmer months, every bedroom includes a floor-standing fan.

What bedding do you provide?

We use premium cotton bedding throughout all apartments. This includes:

  • Cotton sheets
  • Anti-allergy duvets
  • Anti-allergy pillows
  • Pillow protectors
  • Duvet protectors

Each guest receives two pillows.

What towels are provided?

Each guest receives one bath towel and one hand towel, and each bathroom also includes a bath mat. All towels are 100% cotton.

Check-in & check-out

What time is check-in?

Standard check-in is 3pm for direct booking guests and 4pm for Airbnb and Booking.com guests.

Can I check in early?

Yes, subject to availability and as an upgrade. Direct booking guests can check in from 12pm, and Airbnb and Booking.com guests from 1pm. Prices can be found in your guest guidebook.

What time is check-out?

Standard check-out is 11am for direct booking guests and 10am for Airbnb and Booking.com guests.

Can I check out later?

Yes. Late check-out until 1pm for direct booking guests, and 12pm for Airbnb and Booking.com guests, is available for £35, subject to availability.

Special occasions & luxury upgrades

Can you help celebrate a special occasion?

Absolutely. We offer a range of luxury upgrades including:

  • Romantic packages
  • Birthday celebrations
  • Anniversary packages
  • Balloon displays
  • Champagne and prosecco
  • Rose petal packages
  • Grazing boards
  • Afternoon tea
  • Celebration cakes

Please see the Luxury Upgrades section of your guidebook for full details.

Can I arrange spa treatments?

Yes. We work with local therapists who can provide spa and beauty treatments within your apartment.

Can I book a private chef?

Yes. Private chef experiences can be arranged through Muse Escapes.

Can you help arrange activities?

Yes. We can assist with mountain bike hire, guided walks, Peak District experiences and local recommendations. If you need something specific, please contact us before your stay.

Family facilities

Do you provide travel cots and highchairs?

Yes. Please let us know before arrival and we will place these in your apartment ready for your stay.

Do you have games for children?

Yes. Near the dog station you will find board games, children's games and colouring activities. These are free for guests to enjoy during their stay.

Library

Do you have books available?

Yes. We have a complimentary guest library located by the main entrance. Please feel free to borrow a book during your stay and return it before departure.

Hot tubs

Will my hot tub be hot when I arrive?

We always do our best to have hot tubs at full temperature for guest arrival. However, if a previous guest checks out on the same day, the hot tub will be fully drained, deep cleaned, refilled and have its filters changed.

This process can mean the hot tub takes time to return to full temperature. On changeover days, hot tubs are usually at their optimum temperature by approximately 8pm to 9pm on your first evening.

Do you provide robes and slippers?

We provide one robe per guest in all hot tub apartments. Slippers are not provided, so we recommend bringing flip-flops or suitable footwear.

Toiletries

What toiletries are provided?

All bathrooms include shampoo, conditioner, body wash and hand cream. These products are vegan friendly, coconut scented and made locally by LA Skincare in Sheffield.

Brass baths

Which apartments have brass baths?

Our freestanding brass baths can be found in the Crescent Suite, Buxton Suite and Devonshire Suite. These are perfect for guests looking for a more luxurious and relaxing stay.

Booking multiple apartments

Can I book more than one apartment?

Yes. Many guests book multiple apartments for family gatherings, celebrations and group stays.

Do you have apartments that connect together?

Yes. The Cabin Suite interlinks directly with Chrome Hill. This is ideal for families or groups who would like private accommodation while remaining connected.

Can I book all of Foxlow Grange?

Yes. Foxlow Grange can be booked exclusively as a whole property. The house offers:

  • 15 bedrooms
  • 14 bathrooms
  • Sleeps up to 30 guests (sharing beds)
  • Four private gardens
  • Multiple hot tubs
  • Large group dining and social spaces

It is ideal for family celebrations, retreats, corporate stays, walking groups and special occasions.

Outdoor spaces

Do upper-floor apartments have outdoor areas?

Yes. Guests staying in Chrome Hill, the Cavern Suite, Millers Dale Suite and Devonshire Suite have access to a shared outdoor area.

Do you have BBQs?

Yes. The shared outdoor space includes two BBQs, a fire pit and an outdoor seating area. Upper-floor apartments are supplied with BBQ utensils, and we kindly ask guests to return these to their apartment after use.

Can we use the outdoor area in the evening?

Yes. We simply ask guests to be mindful of neighbouring properties and keep noise to a respectful level.

Book direct with Muse Escapes

Booking direct at museescapes.com means earlier check-in, a complimentary welcome pack and up to two dogs staying free of charge, with no third-party booking fees.

Check availability